← All work

Case study · Healthcare

Instant medical staffing

A WhatsApp agent that fills clinic shifts within minutes when a doctor calls in sick.

Industry
Healthcare
What we built
AI agent, WhatsApp
Timeline
2 months
Clinic side of the conversation
A clinic manager places a request.
Doctor side of the conversation
The agent offers the shift to a matched doctor.

The challenge

Clinics face urgent staffing gaps when a professional calls in sick or an emergency comes up. Finding cover by phone takes hours and puts patient care at risk.

What we built

Clinic managers message an AI agent on WhatsApp with the role, time and rate they need. Within minutes it finds qualified, available professionals from a verified network, presents the shift to them, connects interested candidates with the clinic, and hands over to a person once a match is confirmed.

Outcomes

  • Shift requests handled in a familiar chat app
  • Qualified candidates matched by specialization and availability
  • Direct channels opened between clinics and professionals
  • Clean handover to human coordinators once a match is confirmed

Built with

DjangoOpenAIWhatsApp

Next project

WhatsApp customer support